Please check out the reviews page to see the latest reviews transcribed from Facebook, thanks.
PLEASE SEE MY FACEBOOK PAGE FOR UP TO DATE REVIEWS AND PHOTOS. Sorry I have not had chance to update the photos on here, it will be my new years resolution!
Please see Terms and Conditions page for information on GDPR.
Please check back here regularly to find out what's going on at Cats @ Ratcliffe Luxury Cat Hotel
Coronavirus Pandemic Update 26/05/20
Due to the ongoing situation with COVID-19 pandemic, I am implimenting additional safety measures to help minimise the potential spread of the virus within the cattery.
The most common symptoms of Coronavirus are:
New, continuous cough
High temperature (higher than 37.8)
Loss of taste or smell
You are advised to self isolate for 7 days if you have either of these symptoms. Contact 111 only if you cannot cope with the symptoms at home, your condition gets worse or do not improve after 7 days.
Can I please remind customers of the Terms and Conditons relating to payments.
All deposits are non refundable. (25/05/20 Waived during this pandemic, and will be transfered to next booking)
Cancellation fees are applicable, if you cancel up to 14 days of arrival, then £20 or 20% (whichever is the greater) of the total booking fee is payable. Cancellations of 7 days or less, then full payment is due.
Thank you for your understanding.
The British Veterinary Association has stated that there is NO evidence that pets can be infected with Coronavirus.
26th February 2020
Existing customers please note, I have changed the bank details for direct payments.
Please contact me for new details.
20th February 2020
As many of you have realised I'm now fully recovered from my recent hip replacement operation, Thank you to all that sent their best wishes.
The year started off quietly but I'm starting to fill up quickly now so if you have any dates in mind for your holiday, please let me know asap, June, July and August already have limited availability so please don't leave it before contacting me.
22nd March 2019
I am delighted to inform you that I have been awards 5 Stars by Broxtowe Borough Council, valid from 01/01/2019 to 31/12/2022. This is a fantastic achievement for me as it involved an enormous amount of preparation for it. The inspection itself took 2 hours, involving 2 Enviromental Health Officers and 27 pages of questions plus a detailed visual inspection of the cattery!
I am still getting fantastic reviews, I have multiple 5 Star reviews on Facebook, Google, Yell.com and Findpetboarding, the kind feedback still blows me away. Thank you so much, it really does mean such a lot.
I will also be updating the reviews and gallery pictures at some point, so please take time to have a look.
I am taking bookings thick and fast now, so please get in contact soon to make sure you dont miss out on your chosen holiday dates. I am already taking bookings for next year, so if you know your holiday dates for next year, please contact me as soon as possible.
Harry continues to grow into a gorgeous ball of grey fluff, he's over 3 years old now, many of you may have seen him about the garden, along with my other cats Max, Lola, George, Missy and Milly Moo. As of the recent bad weather I have now taken Sid my garden stray indoors, he's been snipped and chipped now and appreciating the warm beds inside.
I have had over 600 guests stay since opening in August 2015, a fantastic number, most of them have become firm regulars.
Please check out the newest reviews transcribed from Facebook and elsewhere.
Sadly a few of my past guests will not be returning as they have gone over the rainbow, RIP Coco, Millie, Harry, Tasha, Jet and Ace. I will miss them as they were such lovely characters. Losing a cat has to be the worst part of being a cat lover and as a cattery owner as you build up such close bonds with both the cats and their owners! They do become part of your extended family, one of my customers little girl actually calls me Nanny Cat, bless her!
Bookings now being taken for next year but advised to book early as likely to fill up quickly due to having only 6 luxury suites available.
Please contact me for further info.
One cat £13.00 per day
Two cats sharing £22.00
Three cats sharing £26.00
Four cats sharing £30.00
Five cats sharing £34
Six cats sharing £38
28 days and over charged at special weekly rate.
The charges are inclusive of meals, ( if the cat is on food not normally stocked, an equivilent will be offered or you are welcome to provide your own. (no discount or reduction will be given though) (excluding prescription diets), heating and grooming. Cuddles, treats and fussing are free.
Brands Stocked are:
DRY (Kitten, Adult and Senior)
Taste of the Wild
WET (Kitten, Adult and Senior)
Gourmet including soups
Sheba including soups
Felix As Good as It Looks
Payment by cash or electronic bank transfer. (please note, I no longer accept cheques)
A full days board is charged for the day of arrival and departure to allow for the sanitising and preparation of the suite.